When can I expect to receive my original piece of jewelry?
You can expect to receive your original piece of jewelry within five days of receipt of payment. If you would like to contact me to track the status of your order, I will be more than happy to assist you in any way possible with the tracking process.
Can I request a custom made piece?
You are more than welcome to request an original piece from my gallery. If you see a piece of jewelry that you like that is no longer available, or would like tailored in some way to fit your style and personality, feel free to let me know. (The jewelry you wear is a reflection of you, and should be representative of your personality and style!!!)
How can I plan an order?
You can feel free to place an order through the website, or you can send me an email (firstname.lastname@example.org) detailing what product(s) you would like to order. You should receive a response withing twenty-four hours of your request.
Do you offer gift certificates?
Yes!!!! I offer general gift certificates, and you can specify the amount you would like the certificate to be redeemed for, or you can send me the information of the "giftee" for a special added gift certificate surprise!!!
What is your return policy?
Here at Mariposa Designs, your satisfaction is key!!! If you are not satisfied with your order, please return within seven days of purchase date so that I may address the issue at hand.
What forms of payment do you accept?
At this point and time, we accept money orders, cashier's checks, and personal checks. If you have particular questions regarding billing and payment, please email me at: email@example.com.
If I have a pendant or 'focal point' bead or pendant, can you create a one of a kind piece for me with it?
I most certainly can!!!! Once again, I am here to create jewelry that is as unique as every individual. I believe your jewelry is an extension of you, and if you have a focal point or pendant that you would like me to design a piece of jewelry around, I can and will create a one of a kind piece for you. Just send me an email detailing what you have, and the ideas you see for a custom piece. If possible, send me a picture.